gtb99's commitment to responsible gaming
gtb99 believes gaming should be a source of fun — not stress or problems. Our tools and guidelines will help you play consciously and safely.
What is responsible gaming and why does it matter?
Online gaming is a popular form of entertainment. But like any form of entertainment, it needs to be kept within limits. gtb99 always wants every player to use the platform consciously, safely, and with enjoyment. Responsible gaming means staying aware of your budget, your time, and your mental state — and never letting gaming become a primary concern in your life.
At gtb99 we believe every player should be aware of their own ability to make decisions. Gambling or betting should never be considered a source of income. It is for entertainment only — and that entertainment should be enjoyed in a disciplined and responsible way.
Set your gaming limits
Before you start playing, decide how much time and money you are willing to spend. The minimum deposit at gtb99 is just ৳100. You can set your own deposit limit, bet limit, and session time limit. Stick to these limits — they are there for your own protection.
Being realistic about winning expectations
Remember, every game involves an element of chance. No specific outcome can be guaranteed. So avoid increasing your bets to recover past losses or thinking "I'll surely win this time." Treat each betting session as separate.
Recognise the signs of problematic gaming habits
If any of the following appear in your life, they may be warning signs:
- Feeling the urge to spend money beyond your set budget
- Continuing to play or placing larger bets after a loss
- Hiding your gaming from family or friends
- Neglecting daily tasks, work, or relationships to play
- Turning to gaming to relieve stress or anxiety
- Gradually increasing the amount you bet or the time you spend gaming
If these signs appear, please contact our support team. gtb99's support team is available 24/7 to assist in both Bengali and English.
Our protection tools and features
gtb99 provides a number of effective tools and options to ensure a safe gaming experience for you.
Set deposit limits
You can set a maximum limit on your daily, weekly, or monthly deposits. Once this limit is reached, no further deposits will be accepted, which helps prevent overspending.
Session time limits
Decide in advance how long you will play in one sitting. When the set time is up, the platform will alert you and, if needed, the session will end automatically.
Self-exclusion
If you feel you need a break from gaming, you can exclude yourself temporarily or permanently. Submit this request to the support team and it will be acted on quickly.
Age verification
gtb99 strictly enforces the 21+ age rule. Age is verified at account creation to prevent access by minors. Keep your account protected from younger members of your household.
Gaming history and reports
You can view your gaming history, amount spent, and a summary of wins and losses from your account at any time. This information helps you make informed decisions.
24/7 support centre
For any questions about responsible gaming, contact us via live chat or email. Support is available in Bengali and the team is always there for you.
How to use the protection tools
How to set a deposit limit
Go to your account settings and click on the "Responsible Gaming" section. There you will find the option to set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Reducing a limit happens right away, but increasing one may require a 24-hour waiting period.
Session timeout setup
Before you start gaming or at any time, set a session time limit from your account settings. You can choose 30 minutes, 1 hour, or a custom duration. When the time is up, take a break and decide with a clear head whether to continue playing.
Self-exclusion process
For a temporary break, the account can be suspended for 1 week up to 6 months. If you request permanent closure, the account is deactivated forever. Request this option from the support team or do it directly from your settings.
Setting bet limits
Not just deposits — you can also limit the maximum amount for each individual bet. This is a powerful tool that keeps you from wagering more money in an emotional moment. Set your limit and be honest with yourself.
The role of family and friends
Family and close ones also have a role in responsible gaming. If you feel someone you care about is leaning toward excessive gaming, have an open conversation with them. gtb99 also offers a third-party exclusion option — meaning a family member can request assistance on someone's behalf.
Using bonuses responsibly
gtb99's welcome bonus offers up to 100% on the first deposit, up to ৳15,000. However, a bonus is not "free money" — a 25x wagering requirement must be met. For example: if you receive a ৳1,000 bonus, you need to wager ৳25,000 before you can withdraw it. Do not go beyond your budget because of a bonus. Take advantage of the bonus, but keep your own limits in mind.
Withdrawal rules and awareness
The minimum withdrawal amount at gtb99 is ৳500. Money typically arrives to bKash, Nagad, or Rocket within 10 to 45 minutes. Withdrawing your winnings on time is part of a healthy gaming habit. If you feel the urge to bet your entire winnings again, take a short break and make the decision with a clear head.
Need help? We are always here for you
If you have any concerns about gaming or need help using the responsible gaming tools — contact us at any time. The gtb99 support team is available 24/7 via live chat and email in Bengali.
Questions and answers on responsible gaming
Play safe, play with enjoyment
Explore the various sections of gtb99 to enjoy gaming responsibly — experience the best entertainment while staying within your limits.